The utility is responsible for maintaining the poles and wires that deliver electricity. Costs to maintain this infrastructure are passed through to the end user as TDSP charges, or Transmission/Distribution Service Provider.
You should call the utility for the following reasons:
- If you’re experiencing a power outage
- If you see a downed line or other physical issue with the poles or wires
- Questions about TDSP charges on your invoice
- Verify your ESID or utility account number
- Check on the status of a move-in order for new service
- If you need power for new construction
Select a state below to view the contact information
Texas
Illinois
Ohio
Pennsylvania
New York
Massachusetts
Maine
New Hampshire
Connecticut
New Jersey
Maryland
| Name | State | Phone |
|---|---|---|
| AEP North | TX | 1-877-373-4858 |
| AEP | TX | 1-866-223-8508 |
| Centerpoint | TX | 1-800-332-7143 |
| CPS Energy | TX | 210-353-3333 |
| Nueces | TX | 361-387-2581 |
| Oncor | TX | 1-888-313-4747 |
| TNMP | TX | 1-888-866-7456 |
| Name | State | Phone |
|---|---|---|
| Ameren Illinois | IL | 1-888-777-3108 |
| ComEd | IL | 1-800-334-7661 |
| Name | State | Phone |
|---|---|---|
| AEP Ohio/Columbus Southern | OH | 1-800-277-2177 |
| AES Ohio/Dayton Power & Light | OH | 1-877-468-8243 |
| Duke Energy Ohio | OH | 1-800-543-5599 |
| Ohio Edison | OH | 1-800-633-4766 |
| The Illuminating Company | OH | 1-800-589-3101 |
| Toledo Edison | OH | 1-800-447-3333 |
| Name | State | Phone |
|---|---|---|
| West Penn Power | PA | 1-800-544-4877 |
| Duquesne Light | PA | 1-888-393-7000 |
| Met-Ed | PA | 1-888-544-4877 |
| Penelec | PA | 1-800-545-7741 |
| PennPower | PA | 1-800-720-3600 |
| PECO | PA | 1-800-494-4000 |
| PPL Electric Utilities | PA | 1-800-342-5775 |
| UGI Utilities Inc | PA | 1-800-276-2722 |
| Name | State | Phone |
|---|---|---|
| Central Hudson Gas & Electric Corporation | NY | 1-800-527-2714 |
| Con Edison Electric | NY | 1-800-752-6633 |
| National Grid | NY | 1-800-642-4272 |
| NYSEG | NY | 1-800-572-1111 |
| Orange and Rockland Utilities | NY | 1-877-434-4100 |
| PSEG Long Island | NY | 1-800-490-0025 |
| Rochester Gas & Electric | NY | 1-800-743-2110 |
| Name | State | Phone |
|---|---|---|
| Eversource (formerly NSTAR or West Mass Elec) | MA | 1-800-592-2000 |
| Eversource (formerly W Mass Elec) | MA | 1-888-783-6610 |
| National Grid | MA | 1-800-322-3223 |
| Name | State | Phone |
|---|---|---|
| Versant Power | ME | 1-855-363-7211 |
| Central Maine Power | ME | 1-800-750-4000 |
| Name | State | Phone |
|---|---|---|
| Eversource (formerly PSNH) | NH | 1-800-662-7764 |
| Liberty Utilities | NH | 1-800-424-0427 |
| Unitil - NH | NH | 1-888-301-7700 |
| Name | State | Phone |
|---|---|---|
| Eversource (formerly CL&P) | CT | 1-800-286-2000 |
| United Illuminating Company | CT | 1-800-722-5584 |
| Name | State | Phone |
|---|---|---|
| Atlantic City Electric | NJ | 1-800-642-3780 |
| Jersey Central Power & Light | NJ | 1-800-662-3115 |
| PSEG | NJ | 1-800-436-7734 |
| Rockland Electric Company | NJ | 1-877-434-4100 |
| Name | State | Phone |
|---|---|---|
| Potomac Edison | MD | 1-888-544-4877 |
| Baltimore Gas & Electric | MD | 1-800-685-0123 |
| Delmarva Power Maryland | MD | 1-800-375-7117 |
| PEPCO MD | MD | 1-877-737-2662 |
| SMECO | MD | 1-888-440-3311 |