You may be considering Champion Energy Services as your Retail Electric Provider, but you can compare here to make sure you are choosing the best energy plan available in the market for you.
Champion Energy Services was founded in 2005 in Houston, Texas and has a Better Business Bureau rating of A+. They are known for straightforward pricing, 24/7 customer care and weekly usage reports for their energy customers. 5 Digital Energy highly recommends Champion Energy Services for large commercial and industrial customers as well as residential end-users.
- Fixed-Rate Plans: Champion Energy Services guarantees price certainty with a fully fixed rate per kilowatt hour. No gimmicks, no hidden fees.
- Managed products like Hybrid, Block and Index and Layered Purchases: Managed products are a more sophisticated way of choosing when and how much electricity to buy. Energy Advisors at 5 work alongside Champion Energy Services to procure electricity rates at different times in the energy market. These products are not a “set it and forget it†model like a fixed rate plan – contact us now if this is the type of procurement strategy you’d like to consider.
- Index Rate Products: Index rate electricity plans are for businesses who can tolerate big variations in electricity rates. This variable rate changes every month and is directly related to the wholesale market price of electricity. For this product, customers can expect higher than average energy bills during high demand months, and lower than average energy bills during the milder climates.
- Green Energy plans: Champion Energy provides sustainable energy options by incorporating Renewable Energy Credits (RECs). These plans are customizable based on company’s budget and sustainability goals.
- Fixed-Rate Plans: Champion Energy offers fixed-rate plans for residential customers that provide stability and budget predictability on their electricity bill. With a fixed rate, customers know exactly what they will pay for each kilowatt-hour (kWh) of electricity used, with that price locked in for the term of the plan. You may see this advertised as Champ Saver.
- Variable-Rate Plans: Champion Energy also offers variable-rate plans that allow customers to take advantage of market changes. The price per kWh can change from month to month based on market conditions, which can result in savings if market prices fall. You may see these plans advertised as Free Weekends.
- Green Energy Plans: Champion Energy offers green energy plans that allow customers to support renewable energy sources, such as wind and solar power.
Champion Energy Services may charge an early termination fee if a small business terminates their contract before the end of the term. The amount of the fee depends on the specific terms of the contract, including the length of the contract and the type of plan. Small businesses should review the terms of their contract and contact Champion Energy for more information on any potential cancellation fees.
Generally, for business customers, the fee will take into consideration the market price of electricity as well as the remaining amount of time left in the supply agreement. In short, Champion Energy will seek the remedy of damages incurred by the defaulting party.
Residential customers should be sure to check the electricity facts label (EFL) to understand the potential early termination fee.
There are hundreds of other retail electric providers that 5 Digital Energy does not endorse or recommend. 5 Digital Energy has a strenuous vetting process with energy providers so that you can feel confident with your selection. Here are the main criteria we require out of the energy providers we partner with:
Value to the end user
Our main priority as energy advisors is to make sure that our clients are well taken care of. This means that we expect energy companies to bring real value to the businesses that trust us with their energy. Highly marketed electricity plans don’t always mean high quality electricity plans. Sometimes the best rate for your home or business is not actually the cheapest rate. We are only interested in working with suppliers with transparent and reputable business practices.
Financial backing and credit sleeves
Between COVID, massive winter storms in Texas and uncertain economic strength in the last few years, many electric companies were forced to close their doors. If a supplier unexpectedly goes out of business, their clients run the risk of dropping to costly month-to-month or variable rate plans. Financial strength is an important consideration when we evaluate potential supplier partnerships. We want our clients to feel confident with their choice in energy companies.
5 Digital Energy maintains healthy relationships with our commercial partners, which means we often know, and communicate with our clients, any important changes with these retail electric providers.
Products offered
For small business and residential clients, 5 Digital Energy almost always recommends a fixed-rate plan. However, if client’s electricity expenses exceed $100,000 per year, different types of energy products may make more sense. These products include Index-based rates, load following blocks, Retail Renewable Contracts for green and clean energy or natural gas heat rates. For deregulated states like Ohio, Pennsylvania, New York, Illinois, Maryland or New Jersey, that may also mean fixing only the energy portion of your supply costs. For those in Texas, it could mean buying your electricity from the Hub and not the Load Zone. Each client has different budget requirements and sustainability goals. 5 Digital Energy only partners with electricity providers who can deliver the kinds of energy products that our clients need.
Ease of Customer Service
You can look up customer reviews on almost anything these days, and you’ll likely find many angry people! Suppliers are often rated publicly only when a customer has a bad experience, so it’s sometimes hard to get a real sense of their customer service. After 10+ years of experience with these energy companies, we only partner with those who we feel deserve you as a client. Many of the electricity providers we work with have award winning customer service. And don’t forget, you always have us! The advisors at 5 Digital Energy are always here to help make sure our clients are taken care of.
Contract Terms
The devil is in the details and that can certainly be the case in electricity supply agreements. Before you sign a contract with an kWh rate that is substantially lower than the competition, make sure you understand all of the energy charges associated with that plan or other contract terms like cancellation fees or early termination fees. 5 Digital Energy has done enough business with the suppliers we represent to feel confident that the Contract Terms they present are fair and equitable to both new customers and current ones. However, that should not stop you from asking questions when you have them! 5 Digital Energy is always here to help.
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