Why Choose Direct Energy?
You may be considering Direct Energy as your electricity supplier. You can compare here to make sure you are choosing the best energy plan available in the market for you.
You may be considering Direct Energy as your electricity supplier. You can compare here to make sure you are choosing the best energy plan available in the market for you.
Direct Energy may charge an early termination fee if a small business terminates their contract before the end of the term. The amount of the fee depends on the specific terms of the contract, including the length of the contract and the type of plan. Small businesses should review the terms of their contract and contact Direct Energy for more information on any potential cancellation fees.
Generally, for business customers, the fee will take into consideration the market price of electricity as well as the remaining time left in the supply agreement. Like all energy providers, Direct Energy will seek damages if the contract is terminated early and is adversely affected by the termination.
For residential customers, make sure to check the electricity facts label (EFL) to understand potential early termination fees.
In summary, Direct Energy is a great choice for small businesses looking for a reliable and innovative energy partner. Whether your service area is Dallas, Houston, or anywhere else in Texas, you can feel confident in your enrollment with a Direct Energy plan. With a range of electricity plans to meet the unique needs of small businesses, they provide the flexibility and customer support that businesses need to thrive.
Hundreds of other retail electric providers are currently not enabled as a supplier with 5 Digital Energy. 5 Digital Energy has a strenuous vetting process with energy providers so that you can feel confident with your selection. Here are the main criteria we require out of the energy providers we partner with:
Our main priority as energy advisors is to make sure that our clients are well taken care of. This means that we expect energy companies to bring real value to the businesses that trust us with their energy. Highly marketed electricity plans don’t always mean high quality electricity plans. Sometimes the best rate for your home or business is not actually the cheapest rate. We are only interested in working with suppliers with transparent and reputable business practices.
Between COVID, massive winter storms in Texas and uncertain economic strength in the last few years, many electric companies were forced to close their doors. If a supplier unexpectedly goes out of business, it’s former clients run the risk of dropping to costly month-to-month or variable rate plans. Financial strength is an important consideration when we evaluate potential supplier partnerships. We want our clients to feel confident with their choice in energy companies.
5 Digital Energy maintains healthy relationships with our commercial partners, which means we often know, and communicate with our clients, any important changes with these retail electric providers.
For small business and residential clients, 5 Digital Energy almost always recommends a fixed-rate plan. However, as clients exceed electricity spend of $100,000 or so per year, different types of energy products may make more sense. These products include Index-based rates, load following blocks, Retail Renewable Contracts for green & clean energy or natural gas heat rates. For deregulated states like Ohio, Pennsylvania, New York, Illinois, Maryland or New Jersey, that may mean only fixing the energy portion of your supply costs. For those in Texas, it could mean buying your electricity from the Hub and not the Load Zone. Each client has different budget standards and sustainability goals, so 5 Digital Energy only partners with electricity providers who can deliver the kinds of energy products that our clients need.
You can look up customer reviews on almost anything these days, and you’ll likely find quite a bit of angry people! Suppliers are often rated publicly only when a customer has a bad experience, so it’s sometimes hard to get a real sense of their customer service. After 10+ years of experience with these energy companies, we only partner with those who we feel deserve you as a client. Many of the electricity providers we work with have award winning customer service. And don’t forget, you always have us! The advisors at 5 Digital Energy are always here to help make sure our clients are taken care of.
The devil is in the details and that can certainly be the case in electricity supply agreements. Before you sign a contract with a kWh rate that is substantially lower with best rates that it’s competition, make sure you understand all of the energy charges associated with that plan or other contract terms like cancellation fees or early termination fees. 5 Digital Energy has done enough business with the suppliers we represent to feel confident that the Contract Terms they present are fair and equitable to both new customers and current ones. However, that should not stop you from asking questions when you have them! 5 Digital Energy is always here to help.