Why Choose Gexa?

You may be considering Gexa, but you can compare here to make sure you are choosing the best energy solution available in the market for you.

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Electricity Rates and Plans from Gexa

Gexa Energy, a subsidiary of NextEra Energy Resources, operates in Texas serving residential and commercial customers in a competitive market. Founded in 2002, the company has a long history of providing reliable and affordable electricity and green energy plans to its customers. The affiliation with NextEra has enabled Gexa Energy to leverage the latest in renewable energy technology to deliver clean and affordable electricity to its customers.

Direct Energy plans for Small Businesses

Gexa offers a variety of electricity plans for Small Businesses in Texas. Here are a few different types of services that may work for your energy needs:

  1. Fixed-Rate Plans: Our recommendation for small and medium businesses is the Gexa fixed rate plan that is listed on our site. These plans offer a fixed electricity rate for the duration of the contract and are ideal for businesses that want a stable rate and predictable bill.
  2. Index based Plans: For larger clients, Gexa indexed rate plans may make the most sense. This type of agreement is a type of variable rate plan that is tied to the wholesale price of electricity. These rates may change hourly or daily, but they can also be lower than fixed or variable rates.

Depending on the size, electricity usage, and specific needs of your business, your 5 Digital Energy advisor may suggest different types of plans that will impact both your electricity bill and your sustainability goals.

Make sure to avoid falling off of the contract without putting a renewal agreement into place. Electric meters that are not renewed roll into a pricey month-to-month hold-over rate. These energy bills are most painful during hot Texas summers or other months of high electricity demand. If you partner with 5 Digital Energy, we will be reaching out to you well in advance of your contract expiration to make sure that you’re taken care of.

Cancellation Fees

An early termination penalty will likely be assessed for companies who cancel the agreement before the contract term length completes. That fee may vary based on the length of the contract and the remaining term at the time of the cancellation. The cancellation penalty may also depend on the market conditions at the time of cancellation.

Gexa will sometimes allow the contracted party to assign the agreement to a new legal entity. Once the assignment is complete, the Assignee assumes all legal responsibility of the supply agreement. Alternatively, the customer may also substitute the service address/meter that receives the electricity. Provided the new location is in the same utility and requires similar usage, Gexa can substitute one meter out for another on the contract with no penalty.

Why Choose Gexa as your electricity provider?

Gexa has been a pioneer in the retail electricity industry, developing innovative products and services to meet the needs of its customers. They offer competitive and transparent pricing that is developed to meet the unique needs of their customers. 5 Digital Energy recommends Gexa as a retail electricity provider due to their focus on customer care.

How 5 Digital Energy Partners with Electricity Providers

There are hundreds of other retail electric providers that 5 Digital Energy does not endorse or recommend. 5 Digital Energy has a strenuous vetting process with energy providers so that you can feel confident with your selection. Here are the main criteria we require out of the energy providers we partner with:

Value to the end user

Our main priority as energy advisors is to make sure that our clients are well taken care of. This means that we expect energy companies to bring real value to the businesses that trust us with their energy. Highly marketed electricity plans don’t always mean high quality electricity plans. Sometimes the best rate for your home or business is not actually the cheapest rate. We are only interested in working with suppliers with transparent and reputable business practices.

Financial backing and credit sleeves

Between COVID, massive winter storms in Texas, and uncertain economic strength in the last few years, many electric companies were forced to close their doors. If a supplier unexpectedly goes out of business, their clients run the risk of dropping to costly month-to-month or variable rate plans. Financial strength is an important consideration when we evaluate potential supplier partnerships. We want our clients to feel confident with their choice of energy companies.

5 Digital Energy maintains healthy relationships with our commercial partners, which means we often know, and communicate with our clients, any important changes with these retail electric providers.

Products offered

For small business and residential clients, 5 Digital Energy almost always recommends a fixed-rate plan. However, as clients exceed electricity spend of $100,000 or so per year, different types of energy products may make more sense. These products include Index-based rates, load following blocks, Retail Renewable Contracts for green & clean energy or natural gas heat rates. For deregulated states like Ohio, Pennsylvania, New York, Illinois, Maryland or New Jersey, that may mean only fixing the energy portion of your supply costs. For those in Texas, it could mean buying your electricity from the Hub and not the Load Zone. Each client has different budget standards and sustainability goals, so 5 Digital Energy only partners with electricity providers who can deliver the kinds of energy products that our clients need.

Ease of Customer Service

You can look up customer reviews on almost anything these days, and you’ll likely find many angry people! Suppliers are often rated publicly only when a customer has a bad experience, so it’s sometimes hard to get a real sense of their customer service. After 10+ years of experience with these energy companies, we only partner with those who we feel deserve you as a client. Many of the electricity providers we work with have award winning customer service. And don’t forget, you always have us! The advisors at 5 Digital Energy are always here to help make sure our clients are taken care of.

Contract Terms

The devil is in the details and that can certainly be the case in electricity supply agreements. Before you sign a contract with an kWh rate that is substantially lower than the competition, make sure you understand all of the energy charges associated with that plan or other contract terms like cancellation fees or early termination fees. 5 Digital Energy has done enough business with the suppliers we represent to feel confident that the Contract Terms they present are fair and equitable to both new customers and current ones. However, that should not stop you from asking questions when you have them! 5 Digital Energy is always here to help.

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